1. What is the philosophy behind Olieraa? Olieraa combines advanced scientific research with the gentle power of botanical extracts. Our goal is to provide high-performance skincare that reveals your most purely radiant and healthy complexion without compromising on skin safety.

2. Are Olieraa products suitable for sensitive skin? Yes, our formulas are designed to be effective yet balanced. We prioritize skin-friendly ingredients and offer many options that are paraben-free, silicone-free, and fragrance-free. However, we always recommend doing a patch test on your inner forearm 24 hours before full application.

3. Which collection should I choose for active breakouts? Our Anti-Acne Collection is specifically formulated for blemish-prone skin. Products like the Clear Combat Face Wash and Blemish Control Serum use Salicylic Acid and Neem Extract to deep-clean pores and soothe inflammation.

4. How long does it take to see results with the Brightening Collection? While hydration is often felt immediately, visible improvements in skin texture and radiance typically take 4–6 weeks of consistent use. This aligns with your skin’s natural 28-day renewal cycle.

5. Is the Shield & Bright Sunscreen suitable for oily skin? Absolutely. Our SPF 50 PA+++ Sunscreen is formulated with Ceramides to protect the skin barrier while maintaining a texture that feels comfortable, ensuring you stay protected without a heavy or greasy residue.

6. Can I use the Brightening Toner and Anti-Acne Serum in the same routine? Yes, they can be layered! We recommend starting with the Dew Glow Brightening Toner to prep and hydrate your skin, followed by the Blemish Control Serum to target specific areas. Always finish your morning routine with sunscreen.

7. Are your products "clean" and free from harmful chemicals? We are committed to transparency and quality. Our products are formulated without parabens and silicones, focusing instead on active ingredients like Niacinamide, Hyaluronic Acid, and botanical extracts like Blueberry and Green Tea.

8. Is Olieraa skincare safe to use during pregnancy? While many of our botanical-based products are gentle, some items (like those containing Salicylic Acid in the Anti-Acne range) are often advised against during pregnancy. We strongly recommend consulting with your doctor before starting any new skincare regimen during this time.

9. In what order should I apply my Olieraa products? The general rule is to apply from thinnest to thickest consistency: start with a cleanser, followed by toner, then serums, and finish with a moisturizer or night cream. During the day, always make sunscreen your final step.

10. What is your return policy for skincare products? Due to the personal and hygienic nature of skincare, we accept returns on items that are unopened and in their original packaging within 14 days. If you receive a product that is damaged or defective, please contact our support team immediately for a replacement.